The whitelabel website chat solution tailored for hosting providers
With Superagent you can offer your customers an awesome website chat solution with excellent upsell potential. Superagent speaks your language and adapts to your brand identity as if it was your own in-house developed software.
Superagent is adaptable and can be fully customised to match your brand identity. This includes local language, colors, app icons and text.
A new start
Superagent is a refreshing new take on customer care software — or so called helpdesks and ticketing systems. We like to handle conversations with our customers as exactly that; conversations — not tickets.
Features
Snippets
With Superagent users can build “Snippets”. A snippet can be an intro, a body like for instance links and how-to’s and they can be an outro.
Snippets are invoked with a simple double exclamation mark (!!) at the beginning of a line. Then just start typing for options.
AI
Utilising LLMs, Superagent can help you answer your customer request. Superagent can operate in fully automatic chatbot mode outside of opening hours — or as an Agent Assist to help support staff to be more efficient.
Friendly Design
With Superagent we have put a lot of effort into making the design as friendly as possible in order to avoid the screen looking cluttered. The user can focus on one thing at a time and we haven’t tried to use every single pixel.
D for Done
Supercharge your productivity with keyboard shortcuts. Get where you want, fast and easy. Your neck muscles will thank you.
Apps
Superagent comes with a desktop app which can be branded to your brand identity. At launch we also offer an Android app and our iPhone app will be launched later in 2024 (but it’s still accessible through mobile browsers and an app icon if preferred).
Channels
Superagent lets you communicate with your customers through channels they prefer. We are continuously working on adding new channels.