You can do everything from your keyboard.
Keyboard Shortcuts
Supercharge your productivity with keyboard shortcuts. Actually, we are making you a promise: We will never create a feature in Superagent that can't be accessed in a keyboard friendly way. Get where you want, fast and easy. Your neck muscles will thank you.
Async - an improved user experience
Asynchronous support gives a better experience for both your business and your end-users. Gain access directly to an inbox familiar to your users, such as WhatsApp or SMS. Never lose a chat again due to inactivity or accidentally closed browser windows.
Where efficiency meets politeness.
Conversation Blocks
Conversation Blocks are intros, bodies and closings that will both help make the agents more efficient and always deliver on your brand's tone of voice.
Integrate with your favourite apps
No code
We get it. You want Superagent to work with Excel, Gmail, Slack, Trello, Asana, Typeform, Google Forms, Wix, Outlook.... and about 3000 other apps. So we made it possible!
SuperMode: On
Focus
We set out on a mission to re-think everything about what a "helpdesk" solution is. We started out by getting rid of everything and carefully selecting, re-thinking and re-designing everything that was going back in.
Home or remote? The answer is: It doesn't matter!
Remote friendly
Whether your office is in the safety of your kitchen, an open-air co-working space in Bali, amongst the smell of freshly grinded coffee beans at a coffee shop in Barcelona or in a buzzing office environment surrounded by friends and colleagues... Superagent is born in the era of remote work and is cut out for the job.
Your friends are our friends.
Notion Integration
Our Notion integration lets you properly play with your No-Code skills and explore your creativity. Create database entries in Notion directly from a conversation — your imagination is the only limit.
Channels
Superagent lets you communicate with your customers through channels they prefer. We are continuously working on adding new channels.